Carrier qualification
Dispatch confirms authority, equipment fit, operating availability, insurance requirements, and contact details before assigning work.
Carrier relationship
Agreement overview
Understand the expected operating workflow before requesting carrier onboarding with Harper Dispatch and Logistics.
Dispatch billing choices
One package. One billing method.
Basic: $300 per truck per week or 5%. Standard: $500 per truck per week or 7%. Premium: $700 per truck per week or 10%. App access is included; no additional Carrier Network subscription applies.
Weekly billing: charged in advance for each enrolled truck, renewing every seven days from activation. No percentage fee is added. Request a truck-count change, pause or cancellation before the next renewal. Charges continue until an approved pause or cancellation takes effect; dispatch confirms the effective date in writing.
Percentage billing: the selected percentage applies only to collected line-haul revenue on loads dispatched by Harper. Fuel surcharges, detention, TONU, lumper fees and other reimbursements are excluded. Unpaid loads are included only when payment is collected. Dispatch reviews revenue and credits before preparing the weekly invoice. No weekly retainer is added. With no eligible collected revenue, the percentage service fee is $0.
Fleet onboarding: $150 once per fleet for account setup, document checklist and operating preferences. A plan or billing-method change does not create another onboarding fee for a fleet already onboarded.
Service confirmation: carrier qualification, the package, billing method, activation date and any taxes are confirmed in the signed agreement. Premium exclusive dispatcher staffing and 24/7 emergency coverage must be confirmed before activation. Claims, fuel advances and factoring assistance are coordination services; outcomes and third-party funding are not guaranteed.
Your selected billing method stays in effect until a change is agreed with dispatch. Submitting an onboarding or percentage request does not activate a paid subscription.
Load communication
Confirm pickup and delivery requirements, appointment windows, status updates, and any exceptions with dispatch before acting on a load.
Documents and records
Use an authorized secure workflow for sensitive records, signed paperwork, proof of delivery, and payment-related documentation.
Approved terms
Rates, service expectations, cancellation rules, payment arrangements, and liability terms must come from a company-approved written agreement or rate confirmation.
Next step
Request a carrier onboarding conversation
Start with non-sensitive operating details. Dispatch can provide the approved agreement and a secure way to exchange private documents.