Carrier qualification
Dispatch confirms authority, equipment fit, operating availability, insurance requirements, and contact details before assigning work.
Carrier relationship
Agreement overview
Understand the expected operating workflow before requesting carrier onboarding with Harper Dispatch and Logistics.
Carrier dispatch offer
5% only after an acceptable load is booked.
- No onboarding fee
- No weekly payment upfront
- 5% only after Harper books an acceptable load
- No long-term contract
- The carrier approves every load before booking
- Rate confirmations and broker details remain visible
Fee basis: the 5% service fee applies only to collected line-haul revenue on loads dispatched by Harper and approved by the carrier. Fuel surcharges, detention, TONU, lumper fees and other reimbursements are excluded. Unpaid loads are included only when payment is collected. If no acceptable load is booked and collected, the service fee is $0.
Carrier control: Harper does not book a load without carrier approval. The carrier may decline any load and may end dispatch service without a long-term commitment, subject to payment of any earned fee on previously approved and completed loads.
Service activation: Dispatch services begin after carrier approval and a signed company-approved dispatch agreement. The standard 5% fee applies to collected line-haul revenue on approved Harper-dispatched loads from the start of service.
Submitting a carrier request does not create a subscription or charge.
Load communication
Confirm pickup and delivery requirements, appointment windows, status updates, and any exceptions with dispatch before acting on a load.
Documents and records
Use an authorized secure workflow for sensitive records, signed paperwork, proof of delivery, and payment-related documentation.
Approved terms
Rates, service expectations, cancellation rules, payment arrangements, and liability terms must come from a company-approved written agreement or rate confirmation.
Next step
Request a carrier onboarding conversation
Start with non-sensitive operating details. Dispatch can provide the approved agreement and a secure way to exchange private documents.