SOLUTIONS FOR SHIPPERS
Shipper Control helps shipping teams organize shipment needs and follow the coordination process from request through delivery. It gives your team a shared place to work with recorded freight information and communicate with the participants supporting the move.
Equipment, appointment and handling details can be missed when a request is spread across emails.
Bring your origin, destination, freight details and pickup and delivery requirements into an organized shipment request.
The teams reviewing the move have a clearer starting point, which can reduce repeated questions and avoidable misunderstandings.
Your shipment needs suitable equipment and an agreed schedule, not just a name on a list.
Share your capacity needs and coordinate with the parties reviewing the shipment. Keep requirements and confirmations connected to the request.
You can compare the proposed arrangements with your shipping needs. Coverage and appointments still need confirmation; the platform does not guarantee a truck.
Shipping teams often need to know which loads need a follow-up before they become urgent.
Review recorded pickup, transit and delivery updates and keep notes about changes or exceptions with the shipment.
You can identify the next question to resolve and communicate internally with more context. Updates reflect the information received, rather than a promise of continuous GPS tracking.
A different person may handle the shipment when an appointment or delivery requirement changes.
Use the shipment record to keep relevant messages, notes and documents together across handoffs.
Your team can review the history and continue the conversation without asking the customer or carrier to repeat every detail.
After delivery, missing or scattered documentation can add work for operations and accounting.
Organize available shipment documents and proof of delivery with the related load, and identify outstanding items for follow-up.
It is easier to prepare your internal reconciliation and answer later questions about a shipment. Your existing accounting and payment processes remain part of the closeout.
LESS ROUTINE WORK
Harper combines dispatch support with automated workflows to reduce the steps your team has to repeat. Once the required information is entered and the workflow is configured, the system can handle parts of onboarding, account setup and status processing in the background.
Your team stays in control of load selection, booking decisions, approvals and the information it supplies. Automation supports those decisions; it does not replace every operational task. Available automation depends on the service, setup and connected providers.
LIVE SERVICE
Your team shares the lane, equipment and appointment requirements. As the move is coordinated, it reviews confirmations and recorded milestones in the shipment context. After delivery, available documents stay with the load for the operations and accounting handoff.
This illustrative workflow is separate from live shipments and private customer records.
Preview Shipper Control →Your workspace focuses on shipping requests, your company shipment records, documents and Shipper Control billing. Carrier management, driver assignment, invoice creation and Harper administration are outside your role.
Role permissions and subscription eligibility are checked separately. Signing up does not grant access to every tool or activate a paid plan.
Submitting a request does not activate a paid plan or grant immediate access. Service scope, eligibility and any applicable fees are confirmed during onboarding.
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